TESTIMONIALS

What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page


"Overall an amazing experience!! Definitely an amazing and fun staff. I wouldn't go anywhere else to purchase a Harley!! "
By: Amanda    Howe,IN

"I wanted to say that your Salesperson Chris is awesome, I called in from another state and tried looking for a specific item and even though your store did not have it in inventory he connected me to other dealerships that had the limited items on hand. Please give him a raise. He helped me find all the "HD Stardust Mesh" items, from Jacket to both types of gloves. Awesome customer service and even following up to ensure I found what I was looking for. Semper Fidelis Robert "Gunny" Hill Etown, Ky 42701"
By: Robert    Elizabethtown,KY

"Al & Amy, I just want to thank both of you as well as for Rusty for helping us with the Harley purchase, I went to River City for a reason and my expectations were blown away...painless & easy. Also, I would like to thank Dale for delivering the bike last evening. I took it out for a ride...and it all came back....I love it...neighbors probably weren't happy when I fired it up this morning. I'll stop by soon and I'll see you out there! Ride safe! Thank you. "
By: NATE     HUNTERTOWN,IN

"I just wanted to say thank you for taking my word that I would be in there to pay for it and holding the bike for me. And also how friendly everyone was. It was a great experience and is the best bike shop I have ever been to. Brian you and the service guy and girl up front were all so friendly. I needed it. Thank you Brian for being so nice and understanding. All of my future business will definitely be there. The atmosphere was perfect. Can't wait to make several rides on the bike there this season. Thanks! Kyle"
By: Anonymous    ,XX

"Your service dept.is awesome. Working on my own bikes I have been buying parts for many years at your store. I have always been treated great and been given the correct part with no worries about the fitment. For the first time a couple of weeks ago, I used your service dept. The care and dedication of the people that were taking care of me was an extremely enjoyable experience. Your service personal went above and beyond to take care of my bikes problems. Thank you so much for this awesome first time experience. "
By: Bryan    LaOtto,IN

By: John    Scott,OH

"I can't believe I wasted so many years doubting if I could become a Harley owner bur thanks to the sales and finance team they made this dream of mine a reality. Thanks guys I'm loving my 2004 Road King!"
By: Robert    Fort Wayne,IN

"I must say this has been the best buying experience I have ever had. Last year i test drove a 2013 Street Glide and fell in love. I sold my crotch rocket and became a Harley Man. I was unable to secure that 2013 due to a few dings on my credit report, but the sales staff maintained contact with me throughout the year. I got an email about a slightly older cruiser that would be more in my price range. The sales staff was curteous, friendly, and genuine. I had some credit issues and required special financing, the entire staff stayed late to assist and made sure my wife and son were comfortable during the process. Upon completion of the sale the entire staff, including the owner, greeted my family, thanked us for our purchase and welcomed us the H-D family. Jimmie Prince and Amy (in fiancning) really went above and beyond to ensure this sale and I was thoroughly impressed. Due to the inclement weather my wife would not allow me to ride my new bike home, before I could express my discontent the owner interjected and agreed to deliver the bike to my home free of charge. The following day the salesman, Jimmie Prince, personally came to my home to do a secondary walk through and make sure i was comfortable with my new toy. I recommend River City to everyone I know and tell them about my awesome buyng experience."
By: J.L.     Fort Wayne,IN

"I forgot to mention this is truly a family environment. They greet you by name when you walk through the door, they remember your face and not how much you spend. "
By: J.L.     Fort Wayne,IN

"Since my purchase, Dale Ehlerding has taken care of all of my concerns personally. OUTSTANDING. Don R. "
By: Anonymous    Pierceton,IN

"have purchased 3 bikes (1 used, 2 new) since 2010 and have had nothing but good experiences with the staff. I have also put over $5000 into my new bike on parts and the Service Department and Parts Department has done an awesome job in fulfilling everything I asked for. Thanks. Darrell Reimer took very good care of me during the sale of my last bike. "
By: Daniel    Payne,OH

"This is my 8th Harley Davidson purchase, 2014 FLHTK, and dealing with River City has by far been the best overall experience. I will recommend them to friends and buy future motorycycles from them. Thanks Darrel and Dale. "
By: Jim    Hartford City,IN

"Just bought a new 2013 Ultra Classic from the team @ River City. They really stepped up on this deal. Not sure how they got the bike I wanted, but within a day it was delivered as promised. They beat or meet the best deal I could find on the identical bike. A special thanks to Darrel (sales), Dale (owner), Amy (finance) & Chris (parts)."
By: RODERICK    Decatur,IN

"I bought a new ultra limited on a Wednesday and on Saturday morning it broke down with a check valve on the fuel tank malfunction. River City came and picked it up and took it to the shop and found the problem quickly. They worked overtime to fix the bike and get me going again so i could ride over the weekend. I won't forget how they went above and beyond to make me happy!"
By: Dan    Defiance,OH

"After almost walking away, Dale & Rusty captured my business, Chris & Tim did their thing behind the sceens, and I rode away with a dream bike. When my aftermarket windshield came in, after the sale, one salesmen, Jimmie helped me under a hot sun in the parking lot. Just wanted to say 'Thank You gentlemen', who really took care of me and treated me as to feel appreciated!"
By: Anonymous    Ft Wayne,IN

"I just wanted to extend my thanks again Amy, for all of your help, and to Darrell for his assistance. You were very generous with taking your time to respond to my many questions. Thanks to Darrell for his patience while I looked at all of the nice bikes on Friday."
By: Craig    Syracuse,IN

"This was my 3rd Harley however this was my first brand new one! The 2013 FLHX was exactly what I was looking for and the aftermarket items already installed on the bike sitting on the floor slod it to me Immediatley, Work with Ben was a great experiance, and Amy in financing was wonderful dealing with us working on the best deal we could make. Rivercity has definatly become the only local dealership I will visit from here out! Thanks again for a wonderful time and experiance!"
By: Chris    Fort Wayne,IN

By: Anonymous    FORT WAYNE,IN

"DARRELL, RUSTY, AMY, AND DALE EXCELLENT ATTITUDES, TRUE PROFESSIONALS, I HAGGELED THEM ALL DAY AND THEY MANTAINED GREAT ATTITUDES. THE BEST BUYING EXPIRENCE I'VE HAD TO DATE! I'M SURE GLAD I GOT MY NEW STREET GLIDE FROM RIVER CITY! THANKS AGAIN, SINCERELY, COREY LOVE."
By: Corey    ,IN

"We have been riding motorcycles since we were young kids 40 years ago. We recently purchased a 2013 TriGlide 110th Anniversary from RiverCity Harley-Davidson. This is not our first bike from RiverCity. We have been dealing with Dale for many years. The excellent service we receive is always a pleasant experience from start to finish. Dale has always gone out of his way to make buying our next Harley a positive transaction. At River City you feel like you are a part of the family...not forgotten after the sale is made and you drive off the lot. We would like to take this opportunity to especially thank Dale, Chris, Laurie and all the staff for making this bike purchase one to remember. You are definitely an unbeatable group of caring people. You won't find a dealership more willing to help make you a new Harley owner. We highly recommend RCHD!! Once you buy from them, you wont go anywhere else. "
By: Mark & Cindy    ,IN

"I recently had a warranty claim on my 2012 Street Bob and brought it in to be repaired. After getting the bike in the shop, I was informed that some more parts needed to be ordered to finish the job (which was fine because the bike was ready for storage anyway). Troy frequently updated me on the bike's status and I was content with the progress. Once the bike was finished the weather outside had become very snowy and not appropriate for picking up the bike myself. Not possessing a trailer of my own it was becoming difficult to arrange pickup and I was worried I might start getting charged for storage, so before a week had passed I called the service department to see what my options were. They told me that they understood the weather conditions and weren't going to charge for storing the bike and on top of that, they worked with their transport schedule to have my bike delivered to me free of charge the following weekend. Also, another surprise, they cleaned my bike while it was sitting in their shop. This is service and commitment above and beyond what I would've hoped for and expected. Ever since purchasing the bike I have been happy with everything that I have come to River City for. Like many others, I always recommend River City when talking about my bike."
By: Gale    Fort Wayne,IN

"I wanted to compliment the Service Department on another outstanding experience. Last night on my ride home from work, the throttle cable on my '01 Ultra Classic snapped, leaving me stranded in the middle of rush hour traffic. After getting towed to River City, Troy was able to process my extended coverage claim, install the new cable and get me back on the road. They even stayed past their 8:00 closing time to take care of me. Super job guys! Your service is the reason I keep coming back and why I recommend River City HD to anyone I know thinking about buying a Harley."
By: Steve    Fort Wayne,IN

"I wanted a new motorcycle for a while and I'm the type of guy that does research and internet searches to back my choices. I went in to River City pretty much locked and loaded; I had a down payment, all my info, and the bike I thought I wanted. I was interested in the 2012 Nightster, it just looked slick. Everything I heard about it though made me skeptical about it's size, I'm 6'2" and 200lbs. As soon as I walked in I saw one sitting in front of the showroom and realized what I had heard was true. A little disappointed, I decided to look around a bit when I was greeted by Ben. I wasn't sure what I wanted anymore, but knew I wanted a Harley. Ben asked me my interests and immediately helped me narrow down my options, he was very knowledgeable and walked me through some bikes on the showroom floor. I fell in love with the 2012 Street Bob. The entire experience was great everyone was very nice. I had a few stipulations before taking the bike home, it needed a two up seat. They actually special ordered one and then took an exact model of a bike on the showroom floor and installed on my bike so I could take it home that night. They did everything they could to make me happy and I couldn't be any happier with my decision. The only downside to the entire visit was that the finance guy was out that day and Dale had to do everything himself and he's a pretty busy guy so I was there for quite some time waiting; but he was very apologetic and kept me in the loop the whole time and it was definitely worth the wait."
By: Gale    Fort Wayne,IN

"My husband and I have never owned a Harley and have rarely been in Harley shops before so we were a bit nervous on our first visit, We dropped by River City on a Thursday evening and looked around, asked tons of questions, kept the crew late, and closed the place down! OOOPS! We spent Friday shopping other area Harley shops. However we quickly returned to River City, the people at River City were friendly, easy to talk to, easy to deal with. The whole family feel from everyone at River City is the true reason we returned on Saturday to test out some of the models. And Saturday we became first time Harley owners! We left with a new V-Rod Muscle. The crew again stayed late. Jim, Jim and Dale stayed an HOUR over, on a gorgeous Saturday to get all of our paperwork finished up! It's the extra mile they go for customer service that will keep us returning. It is also why the store was so full on Saturday, A true testimony to the type of service they give to their customers! We are new to the Harley family and everyone at River City made us feel like a welcomed addition. Thanks again for all your effort and extra time to make us proud Harley owners!"
By: Roger and Nicole     Fort Wayne,IN

"Was in today and bought my first harley. Everyone was very helpful from the time I walked in the door to the time I left. I will be back here for all my harley needs, as well as refer all my friends to RiverCity Harley Davidson. "
By: Dustin    Fort Wayne,IN

"My 2010 Ultra Classic Limited is the 5th Harley I have bought from Dale and the River City team. My 4th cycle, a Screamin Eagle Ultra never had the first payment made on it when a woman pulled out in front of me and it was a total loss. I received several calls while getting over the wreck checking on me from the folks there. Not many can say that about a dealership. Not only do I get greeted by name when I walk in but the staff makes sure you have exactly what you need or are looking for before you leave, and sometimes you leave with items you had no idea you wanted haha. So when I was ready to get back in the saddle again it made sense to go back to where you will find something that is rare today....LOYALTY. I knew what I wanted and Dale not only got it for me, but then Chris helped me make it mine with parts and exhaust, stock pipes just won't do you know. The service people have been not only helpful, but are glad to help and don't make you feel like they are doing YOU a favor to wait on you. If you are looking for a dealership to call your own look no further, you will not be disappointed. Thanks for everything River City still love my Ultra."
By: JOHN    Fort Wayne,IN

"Due to a hit and run driver in New York State, my Ultra Classic Electra Glide was totaled last August. The owners and staff at River City went out of their way to get me the exact model and accessories to replace my loss. However, this went far beyond a good business transaction. Each time I went in I was always asked how my girlfriend and I were recovering from the accident. Their care and concern made us realize we are both part of the River City family. I highly recommend this dealership to meet your Harley-Davidson needs."
By: Jack    Fort Wayne,IN

"I have purchased many parts & accessories from RiverCity over the last few years. The staff is very knowledgeable & helpful. When parts need to be ordered, they arrive very fast. "
By: Jason    Monroeville,IN

"This was my third Harley, my first from River City all I can say is amazing customer service! Jim Stocks, my salesman, was AWESOME. Knowledgeable, professional and a genuine good guy. I enjoyed working with Jim and the rest of the staff. The facility tour is a great idea and allows customers to names with faces. I will definitely have my scheduled services done at River City as well as buy my HD branded products and parts there as well. I cannot reccomend River City higly enough. Thanks Guys!"
By: Jon    Ft Wayne,IN

"I want to take the time to thank Dale, Chris, and the rest of the staff at RiverCity for going the extra mile on the little things. Most important the customer service you all provide is 5 star. Keep up the great job RiverCity. "
By: Dave    fort wayne,IN

By: Clifton    Hicksville,OH

"Just bought my first harley 2007 softail custom, I have been looking for a long time.I have been to alot of dealerships and never got the of help and professionalism as I did when I was at River City HD. I will be a return customer, and refer my friends.."
By: Kevin    Fort Wayne,IN

"Just bought my second bike, first from river-city. It was an awesome experience. The whole staff is awesome and more than willing to help with any questions you may have."
By: Kevin    Fort Wayne,IN

"Thanks again to Steve and Alan and everyone at River City. I love my new bike. Steve Is the best salesman ever! "
By: Brian    Fort Wayne,IN

"I wanted to say Thank You. My girls and I were waiting at the end of the freedom ride tonight with there little flags, to meet the riders. Thank You for the oppurtunity for us to show our veterans, service men, and the riders we stood in support of them. If you ever need any help or volunteers at any of your events, I would love to help in anyway needed. Please dont hesitate to contact me. I do not ride (yet), but have been trying to find someone to teach me (lol). "
By: Niki    Leo,IN

"Would just like to say THANKS ALOT!!! I love my 2002 Night Train. The ride home was wet, but you couldn't get the smile off my face. Thanks again to you all for the hospitality to my family."
By: Jamison    ,XX

"Just purchased my second bike from River City and it keeps getting better everytime!!!"
By: Chris    Kendallville,IN

"Great customer service put on a fat bob and went out of thier way. And stayed late got me on my ride same day. Thanks to you all "
By: joe     fort wayne,IN

"I dident have enough money and you still made it work ...guys from the bottem of my heart THANK YOU Everything you said was true and how can you ever put a dollar amount on that ...I will never shop any other dealer and I TELL EVERY PERSON THAT I MEET THAT VERY SAME THING . agine guys thank you very much. Terry and Suzie peru"
By: Anonymous    peru,IN

"If you are looking for a new or used Harley, do yourself a favor and talk with the crew at RiverCity first. I traded my '02 Sporster in last fall for a gently used '01 Ultra Classic and am 110% satisfied with the entire experience. Steve (Hoagie) Hogge was great to work with and after some serious negotiations, we were able to hammer out a deal that worked for both of us. Since I got the Ultra late in the fall, I didn't get much riding in but I noticed a couple little things that we not quite to my liking so I called Steve. He said they stood behind the sale and had me talk with Dale. Expecting to get the run-around, I was pleasantly surprised when Dale arranged to have everything taken care of. 'Wild' Bill and Chuck in service were super also and took the time to explain what they had found. I know when the bug hits hard enough to make another trade, the only place I will go will be back to my friends at RiverCity."
By: Steve    Fort Wayne,ID

"great to deal with made it easy to buy our first bike thanks "
By: steve & diana    syracuse,IN

"I bought my first Harley in Nov.2009 . Things are different on a Harley. it is a 2000 SE Road Glide . LOVE it . Every one in there was GREAT to work with. "
By: Neil    Fort Wayne ,IN

"I bought my 2nd Harley at River City a year ago, on a day we were helping my stepson shop for a bike for himself. Saw a Dyna on the showroom floor I just couldn't leave without! A year later, someone on the sales staff still asks me, every time we stop in... "still have the ape hangers on that Super Glide?" Where else do sales people treat their customers like family even months and years later? I'm quite sure when it's time to purchase my next bike, I'll head right back to River City!"
By: Tammy    Defiance,OH

"I just wish to say that the experience my wife and I had at River City when we both purchased a gently-used Softail was remarkable and a pleasant one! Although the camaraderie and service we enjoy over here at Napoleon H. D. Sales and Service is five-star and great, you guys happened to have the exact models of big twins we were looking to trade our Sportsters in on! Hoagie and Dale and the whole team there at River City are courteous, kind, patient and just really good old-school motorcyclists to work with. You trusted us to come up with the cash while you put our new machines "on hold" for us. We were strangers to you but we appreciate your optimism and trust in us. The Softail Deluxe and the Softaill Heritage Springer exceed our expectations. As I said, normally we do business with Napoleon H. D. but in this situation you folks had what we needed and we thank you for a great experience in such a weighty and expensive purchase. Hoagie, you worked-up quite a sweat as you served us up hot coffee because we rode in a serious rain to get there that day when we picked-up our new bikes! Once again, thank you for your very nice motorcycle shop, may God continue to bless your endeavor and may we all continue to advance as blessed Americans and Christians! Ride Safe! -Jon Ruetz Member #132909 "Heaven's Thunder" chapter of Christian Motorcyclists Association"
By: Jon    Montpelier,OH

"THANKS FOR HELPING ME LOCATE MY NEW 2010 SOFTAIL DELUXE I LOOK FORWARD TO DOING BUSINESS WITH YOU AGAIN !!! YOUR FRIEND TROY"
By: TROY    FT WAYNE,IN

"My experience at River City couldn't have been better. I was shown nothing but patience and consideration even though I kind of dragged out the whole process of buying my '09 Electra Glide Classic. Dealing with River City came highly recommended to me by a friend and River City can rest assured that I'll highly recommend them to anyone I know that decides its time to own a Harley Davidson."
By: Tom    Leo,IN

"Working with Steve Hoagie was a great experience - Such a nice bunch of guys at River City. Thanks to all of your :) Lise"
By: Lise    fort Wayne,IN

"just want to say thanks. you all are great people, you truly make it the best dealership I have been in. Tammy and I wouldn't go anywhere else. thanks again we love our two 2009s "
By: john    winona lake,IN

"River City Harley has some of the best Customer service in the Fort Wayne area. I feel no pressure to buy, nor any ignorance shown toward me, whenever I visit and shop at the store. No matter how many visits I make, the staff does their best to efficiently assist with every question I ask, and the register time is minimal in comparison to other stores througout this part of Indiana. The selection of vehicles at the store is well set, along with the different colors and designs. I enjoy the friendly atmosphere, and the products they sell there."
By: Joshua    Fort Wayne,IN

"On February 12, 2009 I completed my sale for my 2003 FLSTFI 100th Anniversary Fatboy with Alan Moore. My experience with Alan and the dealership was first class. During my shopping experience with the bikes I was looking at I was able to send numerous emails daily to Alan asking him about the bikes I was looking at and he was able to answer every single question with a very quick response! The only pressure that I received was from myself on trying to find the perfect bike and adding all of the great accessories to my 100th Anniversary Fatboy! I would also like to give my Thanks to Chris in parts and accessories! Chris-you were also a great help in finding and recommending each item for my bike. At the final closing I was introduced to every team member in their department that included apparel, accessories and service. Monica and "Wild Bill" Thanks for you help! I will look forward to seeing all of you in the future and will definitely recommend your dealership to all of my friends and family! Goodbye Sporty-Hello Fatboy!"
By: Jason    Van Wert,OH

"Unlike other HD dealerships I have visited, I always am made to feel like a part of the family when I'm in your shop. I just want to pass along my sincere appreciation to all of your wonderful staff who make a visit to River City HD a very positive one, ALWAYS!!"
By: Shane    Columbia City,IN

"What can i say, everything went smooth. salesman was great, financing was smooth and parts has alway's been very good to work with. thanks to all!!!!!!!! jay"
By: jay    kendallville,IN

"First time bike owner here... just wanted to give a big thanks to NY Steve and Alan for being so patient on my financing,you guys are awesome keep up the good work..."
By: Ben    pennville,IN

"Purchased 2 bikes so far was very pleased with how everything was handled."
By: paul    warsaw,IN

"Just your friendship made me and my wife feel comfort in buying my 2008 Ultra, thank you very much from my wife cheryl and I."
By: roger    fremont,IN

By: John    Fort Wayne,IN

"Most of these testimonials state how great the service was when they purchased there bike. I would like to comment on how great their service is after you purchase your bike. It's been over 2 years since the first time I talked with NY Steve and over a year since I bought my Street Bob. The amount of patience he had in my decision making was amazing, but what really shows their level of service is the continuing help, advice, and friendly conversations you get from all the staff there. How many times did you make a friend when buying a car or motorcycle?"
By: Luke    Fort Wayne,IN

"I purchased a 2008 Ultra Classic in November and everything from the personal to the dealership itself was outstanding. I have been treated great from the first time I walked in to everytime I have had contact with them since the purchase. The financing department worked with me on the purchase of the bike.I am very satisfied with the whole dealership. I would recommend anyone to River City for a motorcycle."
By: Michael    West Unity,OH

"I've been in "other" dealerships that make you feel like it's a privelage for you to enter their store. River City is just the opposite. They treat customers with respect and appreciation. I just bought my 1st Harley and River City made it a 100% positive experience. Thank you! Kevin Klein"
By: Kevin    Auburn,IN

"With help and advice from Dale Steve and the rest of the staff I got my first HD the way I wanted it. They were all very freindly and helpfull. "
By: James    Fort Wayne,IN

By: Patrick    Columbia City,IN

"Thank you Steve, Dale and all the staff. Friendliest bunch I have found in ANY Harley shop, you made buying my first Harley a joy."
By: Tim    Warsaw,IN

"I looked at a lot of shops, when we bought our bike,you made us fell like you cared that we got what we wanted thanks you are the best Steve/Diana syracuse In"
By: Steve/Diana    syracuse,IN

"I have to say that this, by far, was the best, and most pleasant environment that I've been in as far as dealerships go. "NY" Steve is great to work with and I would recomend him to anyone who is interested in buying a bike. I think there are "other" dealerships that could take a lesson from River City."
By: mike    auburn,IN

By: christian    avilla,IN

"N.Y. Steve made this a great experience! This is my first Harley and I will be back! I enjoyed meeting everyone at River City and would recommend them to any one! You are definitely a "family" business. Great Job! Rick (2007 Road King Classic)"
By: Rick    Fort Wayne,IN

"I have always wanted a Harley. Never thought I would own one, my lovely wife and I were out looking at all brands of motorcycles. We came to RiverCity, and we fell in love with our 2006 Ultra Classic. It was used, but only had 5000 miles on it. Someone really took care of her. All the staff at RiverCity was great, especially Alan. You bet if I were to ever have the chance to buy another bike, RiverCity is where I would go. I will tell all my friends about my dealings with this great dealership. "
By: Terry    Waterloo ,IN

"STEVE,DALE,CHRIS AND ALL THAT HELPED TO GET ME INTO AN '07 SOFTAIL CLASSIC, YOU GUYS ROCK!!! THE WHOLE EXPERIANCE WAS GREAT FROM TIME ME AND MY WIFE WALKED INTO THE DOOR TO THE TIME MY BIKE WAS DROPPED OFF. YOU GUYS ARE THE BEST AND IT SHOWS. THANKS AGAIN FOR ALL OF THE HARD WORK. CHAD & APRIL NEW HAVEN,INDIANA"
By: CHAD    NEW HAVEN,IN

"Your sales and financing dept. went well above and beyond to get me into my new Electra Glide Standard! Thanks"
By: Grogg    Auburn,IN

"You guys are absolutely the greatest! Everyone from Jim to Dale and all the staff in parts, service, etc. are fiendly and helpful. My Heritage Softail Classic was my first Harley and if there comes a time to try something different, you can be sure it will come from River City! Keep up the excellent job and I hope to see you soon (more goodies)!"
By: Howard    Harlan,IN

"My first Harley, WOW !! I bought a 2007 Sportster XL1200C. I love it. I was told by Alan it was there first 2007 Sportster sold."
By: Rodney    Fort Wayne,IN

"Even though I did not purchase a Harley from you guys,I did get some parts and accessories from you and I think the gentlemen in sales that sold be my ARAI helmet spent more time with me than anyone else would have at any other store, like across town..Anyway good job and I will be in soon to buy my first Harley....Thanks from an American Soldier from Fort Wayne"
By: keith    fort wayne,IN

"From the minute that Linda & I walked thru the door, we were treated like friends. The sales staff that we worked with (Jim, Steve & Dale)were top notch, knowledgeable, friendly and patient. The entire buying experience was relaxed and enjoyable. Our bikes are beautiful and all options / accessaries were just as we ordered. The parts dept., accessary sales, and service teams were friendly & helpful. Financing was a breeze. RiverCity HD is a first class organization. Best Regards, Tom & Linda Becker"
By: Tom & Linda     Fort Wayne,IN

"you guy's & gal's made me feel like I was the only one in the store and you were there just to serve me. thank's Phil"
By: Phil    Fort Wayne,IN

"WOW....WOW....WOW... MY FIRST HARLEY FROM RIVER CITY. DID NOT REALIZE THINGS COULD BE THIS GOOD. BETWEEN MY FELLOW EMPLOYEES AND MYSELF WE HAVE PURCHASE 7 BIKES THERE IN ONE YEAR!!!!!! THATS RIGHT SEVEN BIKES!!! ALL OF US AT HAROLD CHEVROLET AND BEN DAVIS CHEVROLET HAVE HAD A GREAT TIME FROM THE TIME WE WALK IN TO FOLLOW UP SERVICE AND DETAIL AND ACCESSORIES. I'M IN THE BUSINESS OF CUSTOMER SATISFACTION, SO I'M ALWAYS LOOKING TO SEE HOW OTHER RETAILERS TREAT THERE CLIENTS... DALE YOU GOT IT RIGHT... WILD BILL YOU GOT IT RIGHT....CHRIS YOU GOT IT RIGHT...IT HAS BEEN ONE YEAR ON MY ROAD KING CLASSIC I LOVE EVERY MILE... I NEVER LOVED EVERY MILE WHEN I PURCHASED FROM THAT OTHER GUY ACROSS TOWN. ALL I CAN SAY IS THANK YOU FOR THE GREAT DEAL, THE GREAT SERVICE, AND THE GREAT PARTS DEPARTMENT. EVEN THOUGH I NEVER RECIEVED MY CALENDER THATS OK, YOU GUYS MADE UP FOR IT BY GOING WAY BEYOND THE CALL OF DUTY. YOUR MY HARLEY STORE FOR LIFE.....KEN HOBROCK"
By: kenneth    leo,IN

"Just bought my first brand new bike, an 06 Sportster 1200 Custom. I've been in many dealers but NOT ONE of them made me feel like a member of the family. Jim & Dale in sales made everything painless & a great experience. Chris in parts knows his stuff and was an invaluable help getting the parts I needed to add. Everyone there was friendly and totally helpful. Will never go anywhere else for anything Harley...Thats for Sure. THANK YOU ALL!!!!!!!"
By: William    Ft Wayne,IN

"We bought a new Grand Prix from Harold's Cheverlot in Angola (great people)and they had a promotional deal with River City Harley that gave us a free Harley when we bought a car. A week later, we were at River City picking out our new ride. What a wonderful experience we had with both teams! Harold's and River City truley are the best professionals in the business and treated us like old friends. They made the first weeks of the new 2006 year the best ever. Special thanks to Racheal and Jason at Harold's Cheverlot in Angola. River City Harley team, thanks to Dale, Chris, and Bill for their professionalism, respect, and treating us like family. You will definetly see us back for business and to stop in to say hello. Greatest thank you's to all of you for putting us on top of the world. Sheri Byrer"
By: Sheri    Fremont,IN

"You guys are moving in the right direction unlike the other Harley Dealer in town that ask me to leave because all I did is eat his free food after spending about $20,000.00 over the years.(What a joke he is and how they seen my last dollar. I will never return to that dealer even if it was the last dealer on earth. Would walk before that.) I Did have a problem a few years ago in service and it was taken care of like it should be. Chris and Steve in parts are wonderfull to work with and know what is going on. Thanks again I will be back."
By: Jerry    Ft. Wayne,,IN

"Thanks for taking care of my bike. Picked up a piece of metal in the rear tire after taking part in the 9/11 memorial ride in New York City. Came and got me off the toll road and got me back out on the road after the close of shop hours. "
By: Dave    Zion,IL

"What an awesome crew! They actually called me to tell me they made a mistake and overcharged me by $160.00. They then gave me the money back! I can't say enough good things about Alan (finance mgr), Chris (parts), and Haley (service). I will never go anywhere else for sales, parts, or service! Thank You all for a wonderful experience!! "
By: JASON    FORT WAYNE,IN

"love this place rentals department great idea"
By: norman    fort wayne ,IN

"dear gang at river city all of you were great people to work with . from the first time my wife and came to the store. until we rode our 2005 fatboy off the showroom floor you all treated us as if we had all been friends for 20 years thanks for all you have done.we look foward to seeing all of you soon john and tammy"
By: john    claypool,IN

"We purchased our motorcycle from your store. This is my second HD and your store, by far, was alot more enjoyable to work with than the last. Alan was fantastic to work with and he was very helpful, even when (I'm sure) I got on his nerves! I wouldn't hesitate to buy another great motorcycle from your store! You definitely made us feel like family!! Thanks again!"
By: Michael     LaGrange,IN

"You seem to have better values than the other Harley Dealer in town. More sales, and larger discounts on items such as gifts,Motorclothes,Boots,Belts ect. We enjoy doing business with you. Thanks! Jim and Sandy"
By: James    Fort Wayne,IN

"After Discusing the purchase of a new Softail and a umpleasent encounter at another dealership. I went to Rivercity and everyone from Sales to service was more than helpful and outstangingly pleasant to deal with. I ordered and paid for my new softail. I would recomend Rivercity to anyone wanting a new or used machine or just parts and service. Sincerly Chaz "
By: Charlie    Grabill,IN

"Even though Im young the whole staff treated me very well and worked with me even when I had trouble getting financing. The whole staff is very friendly and knows the products that they sell. Thanks again Rivercity Adam Bower"
By: Adam    Fort Wayne,IN